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Videoask builder views

There are currently two different builder views you can use when creating and editing your videoasks.

⚠️ Builder view update: We recommend using our newer, interactive map view builder which offers all functionalities and where you can be sure to find all the latest features

For the moment, you can continue using our older, linear view builder, if you prefer.

However, the linear view builder is no longer kept up to date with newly-released features. This is because we've decided to concentrate our energy on making the map view builder even better. 💪

Here's a more detailed breakdown of the two builder views:

Map View

The map view builder displays a visual representation of any Conditional Logic you have set up, so it can be helpful to see the flow of your videoask as you're building it. It also allows more flexibility in creating new Logic by interacting with the builder nodes to create new steps.


Linear View

The linear builder view presents your videoask in a straight line, regardless of what logic you have set up. Note that you can still use conditional logic with this view, it will just be displayed in the dropdowns below each step, as opposed to in the view itself. 

The images above and below are the same videoask, in map view and linear view, respectively: 


Keep reading for more details on the different builder views, or jump straight to the section most relevant to you.

Jump to:

Manually switch views in the builder

Set a default builder view

Change the order of the steps in your videoask

Manually switch views in the builder


From your VideoAsk account, select a videoask and click Build to open the videoask builder.



At the bottom right of your builder, click the view icon to switch the view.


Once switched, you can click the view icon again at any time to revert back to the previous view:


Set a default builder view

You can set a default builder view for your account if you prefer to work in one or the other. By default, map view will be enabled.


Click Account & Org settings to open your user menu.



Select My Account.



Scroll down to Advanced options. By default, Map view will be enabled. If you prefer to use the linear builder view by default, toggle this off.


Interested in other default settings? Learn how to create default videoask settings each time you build a new videoask within your organization.

Change the order of the steps in your videoask

You can use either the map or linear view to change the order of the steps in your videoask. The linear view allows you to click and drag steps to change their order and then use the dropdowns below each step to adjust the logic.

To reorder your steps using the map view, follow the steps below:


From your VideoAsk account, select a videoask and click Build to open the videoask builder.



In our example, we're going to switch the order of step 2 and step 3.


Click on the left node on step 2 and drag it to step 3. This will change step 3 to step 2.



Next, click on the right node on step 2 and drag it to step 3.



Then we'll need to connect step 3 to the End screen. Click the right node on step 3 and drag it to the End screen. 


That's it! Steps 2 and 3 have been switched.


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